Kak Varley

Sentinel Helps Resort Achieve PCI Compliance and Guest Services

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With an upgrade requirement in their hospitality POS (Point of Sale) system, this Northeastern Resort needed an experienced infrastructure consultant to help them get down the path of PCI (Payment Card Industry) compliance and be able to provide improved services to their guests. 

Sentinel was brought in to review the Resort’s IT environment and come up with a plan to meet compliance requirements, while being able to deliver better indoor and outdoor wireless services for some upcoming scheduled events. Sentinel Technologies spent a day with the Resort, did a complete walk-through, reviewed the Resort’s management tools and came up with a technical plan.

The recommendation was to refresh the network with the Cisco switching that would be able to properly separate the network traffic from the Point of Sale transactions, replace the Resort’s current and limited load balancing solution with Citrix Netscalers for better redundancy, and provide a more robust Cisco wireless indoor and outdoor infrastructure to handle the periodic bursts of traffic due to conventions and music events.

Sentinel was to able to design, configure, implement and provide ongoing support for the Resort’s entire LAN, WAN and Wireless environment, resulting in easier management and improved reliability for the IT department, and market leading services for their guests.

Sentinel Technologies Helps To Calibrate Infrastructure For School District

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With a new school year quickly approaching, this IT department of a Phoenix area School District wanted to implement new objectives to meet the needs of its student body. The District presented these objectives to Sentinel based on three core areas: system unification, management simplification and user empowerment.

Sentinel was brought in, by referral, to consult on the School District’s infrastructure spanning across Exchange, Active Directory, virtual infrastructure, storage, backup, wireless and their data center management tools. Sentinel came in with a team of architects and technicians to perform a multi-platform inspection of the District’s environment. Afterwards, the District and Sentinel teams sat down to determine the systematic concerns, their importance and created a priority list for remediation.

Once in agreement, projects were scheduled (on an aggressive timeline to meet the students’ return to the school year). Sentinel and the School District worked side by side in an immediate fashion to perform the proper modifications.

The result was an infrastructure that was better unified and easier to manage, in effect providing improved service to the District’s users and students.

IT Shooting Event at C2 Tactical

Sentinel Technologies BaaS and DRaaS

Sentinel CloudSelect™ Backup and Disaster Recovery

Loss of information can have devastating consequences, so backing up your data is vital to your business. Sentinel has revolutionized their cloud infrastructure in an effort to help you plan for the inevitable.

Sentinel Technologies provides superior technology and ease of use for the unique needs of the small to medium sized organization; and market leading technology, scalability and flexibility for large to enterprise organizations. Sentinel provides secure, reliable, and flexible solutions that allow you to customize the solution that best fits your needs.

The following is an overview of features that is provided in Sentinel’s CloudSelect™ Backup offerings.

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CTO  (Cloud Target Only)

If you are only looking for an additional (or offsite) location for your data, Sentinel’s CTO is the perfect solution for you. Sentinel provides a dedicated cloud storage location (via CIFS share) and credentials to access that location. Sentinel’s fully redundant cloud provides leading SLA’s for Uptime and Availability so you can manage your backup 24x7x365.

File share

One of the biggest challenges for Enterprise IT is dealing with data gravity - providing easy file sharing and accessibility, while keeping data in-place. Sentinel’s File Share solution allows customers to store files in the right place based on file size, security and compliance needs with a unique solution that can be cloud only, on-prem only or synchronized between cloud and on-prem storage. Users get seamless access and file sharing from any device regardless of where files are stored.

Sentinel’s File Share offering includes features like:

  •        File Sharing – Access, Store and Share files from any computer, smartphone or table on the CloudSelect™ infrastructure.
  •        Maintain cloud file sharing security with access controls, real time auditing, network, and physical security.
  •        Access files and folders through drives in ‘My Computer’.

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BaaS (Backup-as-a-Service) and DRaaS (Disaster Recovery-as-a-Service)

Sentinel Managed Cloud Backup solution is coupled with the award winning Network Operations Center (NOC) monitoring and managed services that provide assurance your backups are successful and your data is secure. Sentinel’s CloudSelect™ infrastructure provides a resilient and efficient disaster recovery.

Each offering supports Windows and Linux operating systems and provides granular support for Microsoft Exchange, SQL, Active Directory and SharePoint. Sentinel’s Managed Cloud BaaS is a complete backup, de-duplication, and replication cloud solution for your sensitive and critical data.

Sentinel CloudSelect™ Backup features include:

       Complete Data Backup and Protection

Sentinel offers a complete backup and protection solution on your entire infrastructure that includes virtual and physical servers.

       Scalability & Flexibility

Pay-As-You-Grow model lets you choose the services and capacity you need today and adjust them as your business needs change.

       Data Restoration

Sentinel provides multiple solutions for data restoration and recovery. Solutions range from a self-service portal for on-demand file restoration to delivering physical media in the event of a disaster.

       Backup Optimization

Sentinel optimizes bandwidth utilization and tackles the challenges of backup inefficiencies and massive cloud storage by de-duplicating and compressing data at its source.

       24 x 7 Monitoring & Support

Sentinel’s state of the art NOC will monitor and manage your online cloud backup solution. Engineers immediately respond 24x7 to backup errors and failures.

       CloudSelect Redundancy

Sentinel’s robust cloud infrastructure provides redundancy and diversity from end to end, providing full protection and security for your critical data.

       Disaster Recovery

Sentinel provides disaster recovery solutions that move your critical workloads to the cloud while delivering strict RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

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        Data Restoration Assessments

Sentinel assesses the integrity of your data by performing restoration tests of file or folder data on a quarterly basis

       Annual DR Tests

Sentinel performs an annual DR test to ensure that in the event of a DR, services are restored efficiently and promptly. Sentinel’s annual DR test provides assurance there are no unexpected outcomes.

       Active Domain Controller in the Cloud

Sentinel CloudSelect™ Backup Settings & Deployment

Sentinel delivers the highest-performance and most scalable platform solution of its kind. Our goal is to provide you peace of mind knowing your data is backed up in a secure location while providing ease of use for data restoration. In the event of a catastrophic outage, Sentinel ensures a seamless transition to a disaster recovery.

Full level backups are performed during the initial seeding of data and incremental backups are performed nightly. Data retention is 7 days, 5 weeks, and 12 months. Customized data retention can be configured at an additional cost.

Sentinel’s Cloud Backup and DR infrastructure provides deployment options designed by expert engineers with the goal of optimizing your bandwidth and storage. A vAppliance or Sentinel CAN (Cloud Application Node) will be deployed onsite to provide a disk-to-cloud backup solution to meet your storage requirements.

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Sentinel Technologies CloudSelect - Your Cloud Solutions In One Place

Offering Best-in-Class Cloud and Hosted Solutions

Sentinel’s cloud, hosted, and advisory services span multiple solution sets and deliver a customizable experience for your IT service needs. Sentinel has more than 30 years of experience bringing intelligent ideas into integrated technology solutions - regardless of location, management and consumption model for IT. 

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DaaS- Desktop as a Service

Sentinel’s CloudSelect Desktop-as-a-Service provides a scalable and reliable service to your employees:

•Any Device
•Anywhere
•Any Time
•Central location
•Standardization

WiFiaaS- WiFi as a Service

Sentinel has made technology advancements with a new way to deliver wireless connectivity.

•No more controllers
•Lightweight AP’s
•Clean Air Technology
•Reduce Management
•Keep up with growth 

IaaS- Infrastructure as a Service

Sentinel provides you peace of mind knowing your critical applications are hosted on our robust CloudSelect infrastructure as Software as a Service:

•VoIP
•Exchange
•Sharepoint
•NMS
•Big Data
•CRM
•100% Availability
•On demand
•Always on
•24x7 Monitoring
•Performance
•Fast Provisioning
•Online Portal (powered by OpenStack)

BUaaS- Backup as a Service

Loss of information can have devastating consequences. Sentinel can help you plan for the inevitable with their secure and

•UC Backups
•Data Backup and Storage
•Eliminate legacy backup solutions
•Guaranteed security

DRaaS- Disaster Recovery as a Service

Sentinel Disaster Recovery solutions provide next generation data protection and availability.

•SLA’s for strictest RTO/RPO objectives
•Rapid Recovery
•Stable & Predictable
•Compliance 

CaaS- Collaboration as a Service

Sentinel’s CloudSelect™ Cisco Collaboration (C3) is a hosted voice solution running from the Sentinel CloudSelect™ Enterprise infrastructure. 

•Upgrade your UC licensing while taking advantage of numerous cloud features.
•Circuits available  with  C3
•Advanced CDR, Call Recording,  and numerous other options.
•Priority 1 e-rate availability
•Includes award-winning managed services
•All UC applications supported:
•Ideal solution for hybrid cloud model
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For more information, contact Kak Varley at 480-897-5984 or mvarley@sentinel.com.

Monitoring and Managed Services Offerings

Monitoring and Managed Services Offerings

Sentinel offers a variety of monitoring and managed services levels designed to meet specific customer needs.

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Sentinel Proactive Care

Sentinel’s 24 x 7 x 365 NOC will monitor the health of your network to ensure devices, circuits, bandwidth, servers, and applications are performing optimally. Receiving proactive alerts when any outage or performance issues is affected will help isolate issues and keep your network up and stable!

  • Sentinel Proactive Care – Network Monitoring
  • Sentinel Proactive Care – Server & Application Monitoring
  • Sentinel Proactive Care – VoIP Monitoring (includes SIP utilization!!)

Sentinel Total System Care

In addition to proactive remote monitoring, Sentinel offers Total System Care which provides support services to your environment. A dedicated engineer will provide remote support remediation, preventative maintenance, review meetings and software upgrades. Focus on business objectives and driving productivity while Sentinel monitors and assists in supporting your infrastructure.

Sentinel Proactive Care plus:

  • 24X7X365 Access to Technicians
  • On-site Engineering Remediation
  • Complete System Restoration
  • Remote Diagnosis and Repair
  • ITIL based process for incident and change
  • Incident Reporting
  • Primary & Secondary Dedicated Engineers
  • Self Service Web for Incident and Change Ticket Creation
  • Preventative Maintenance
  • Quarterly review meeting for Trending Service
  • Weekly scheduled on-site visits
  • Quarterly patching of application servers (OS Only - servers must be under contract)
  • Quarterly software updates to network devices
  • Moves, Add, Changes (remote device administration)

For more information, contact Kak Varley at 480-897-5984 or mvarley@sentinel.com.

Sentinel Technologies in Phoenix Provides Business Continuity To Casino

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With Sentinel Technologies across the table of a conference room, this Arizona Casino had a challenging business question- ‘How could we keep our application dependent business running even if our data center were to crash?’

The Casino had one data center with a single backup method- archiving data to a small business caliber back up target. In this past state, the data itself could be recovered eventually, but a severe data center crash would make the business inoperable until they could fix existing hardware or buy and build new hardware. This theoretically meant it could take multiple days to get the Casino up and running again, but each day being down meant a loss of hundreds of thousands of dollars in revenues to the business.

Through almost a year’s worth of discussion and budgeting, it was agreed that the Casino would need to design both a business continuity and disaster recovery focused plan. That plan included an architecture consisting of two identical data centers built on compute, virtualization, networking and SAN storage. The data centers would then replicate to each other in real time. Sentinel provided the infrastructure design, integration of the solution, implementation at both locations and the replication configuration between the locations. 

This project gave the Casino the stability they were striving for, with site to site fail over for business continuity. Now the Casino can be at ease knowing that their clients can play happily without interruption, providing a better customer experience while providing the business steady cash flow.

Now that’s a Winner!!!

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Kak Varley is a Field Account Manager for Sentinel Technologies in Phoenix, AZ. Kak covers the territories of Arizona and New Mexico, and can be contacted at any of these websites:

LinkedIn   |   Google   |   Twitter   |   Facebook

Sentinel Technologies In Phoenix Consults For International Mining Company

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An international mining company with a location in Arizona reached out to Sentinel Technologies to assist with technical direction around their data center and network performance challenges.

This mining company had an environment that was made up of cross-breed technologies, resulting in a hard-to-manage ecosystem that was becoming tapped of its resources. This turned into a major data retention and security issue for the mine’s owners - a publicly traded company with compliance objectives. The business was unsure of the directions that needed to be taken in order to get to an acceptable resolution, and asked Sentinel for guidance.

Thus, it was agreed by all parties that a consulting engagement was the best path for their business needs. Sentinel and the mining IT staff, with the inclusion of the mine’s owners, convened to discuss business goals, business requirements in terms of compliance, and began the process of performing both data center and networking assessments. Sentinel brought forth extensive reports that laid out their current infrastructure deficiencies, step-by-step paths to correction, and a set of ‘good, better, best’ proposals to bring the ecosystem up to an easy-to-manage, secure and compliant end state.

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Kak Varley is a Field Account Manager for Sentinel Technologies in Phoenix, AZ. Kak covers the territories of Arizona and New Mexico, and can be contacted at any of these websites:

LinkedIn   |   Google   |   Twitter

Sentinel Technologies Delivers Secure Indoor Wireless for SaaS Company

Sentinel Technologies, located in Phoenix AZ, designs and implements indoor wireless for an up and coming SaaS company.

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This Scottsdale based Software as a Service company began as a start up, and much like many bootstrapping start ups, their needs in the beginning were purposely minimal in order to get their business off the ground. In one year, the company saw a growth of 200% in internal headcount, driving the need for a more secure, yet accessible wireless that could handle the bandwidth of a young BYOD (Bring Your Own Device) environment.

Sentinel was able to perform an onsite assessment and design a solution that allowed the client to keep much of their existing Cisco wireless infrastructure, by only adding new hardware for the purposes of coverage and bandwidth. Additionally, Sentinel helped craft a more scalable security policy that better protected the company’s data, while still allowing easy access to employees.

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Kak Varley is a Field Account Manager for Sentinel Technologies in Phoenix, AZ. Kak covers the territories of Arizona and New Mexico, and can be contacted at any of these websites:

LinkedIn   |   Google   |   Twitter

Sentinel Technologies & Citrix In Phoenix Illuminate The Night With Zoo Event

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On December 5th, 2013, Sentinel Technologies along with their technology partners, Citrix, Cisco and Nimble Storage, hosted a popular annual event for all local Phoenix area information technology professionals. 

The event was held at the Phoenix Zoo grounds for the well-known ZooLights- a seasonal, park-wide light show (this year’s show accompanied by the music of the Trans-Siberian Orchestra). Local I.T. folks were invited to experience this holiday tradition of lights, rides and activities, as they took their families on a leisurely night stroll through the park. Fully catered lakeside, under a big top tent and heaters, the Phoenix Zoo delivered full gala experience that was enjoyed by children and adults alike.

For technology professionals that like family events like these, this is definitely the one you need to look out for next year.

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